FOR HEALTH PLANS & CASE MANAGERS
Home modifications that keep members safe at home
Thrive handles assessments, installs and closeout for Medicaid health plans and case managers, all with one partner.
THE CHALLENGE
Unsafe homes drive avoidable costs
When a member can’t bathe or get in and out safely, falls, hospital stays and personal care hours add up.
Falls
Many falls happen at home. In the bathroom, about 8 in 10 injuries are falls, and the risk climbs with age.
Personal care hours
Members who can’t bathe safely need more hands-on help. In one study, home modifications cut weekly care hours by 42%.
Source:
Carnemolla & Bridge, 2019
Slow projects
Finding, vetting and managing contractors takes case managers away from members.
OUR APPROACH
One partner from referral to closeout
One referral
Send one referral. We handle the assessment, scope and install.
Licensed local installers
Vetted, insured installers near your members.
Status you can see
Track every project in the Thrive portal.
Documented closeout
Photos, sign-off and paperwork for every job.
WHAT WE INSTALL
Everything a member needs to stay home safely
Walk-in showers
Roll-in showers
Grab bars
Wheelchair ramps
Stair lifts
Platform lifts
Widened doorways
Railings
Accessible sinks
Comfort-height toilets
19 days
Typical referral to bid
27 days
Typical approval to completion
100
NPS satisfaction (as of 11/10/26)
HOW IT WORKS
A simple process your team can count on
1
Send a referral
Your case manager sends the member’s information through the portal or by email.
2
Assessment and scope
We visit the home, measure and send a written scope and price for approval.
3
Approval and install
Once approved, our licensed installers complete the work.
4
Closeout
You get photos, member sign-off and invoices in one place.
FAQ
Common questions
Which states do you serve?
How do referrals work?
How fast can you complete a project?
Are your installers licensed and insured?
How do you bill?
Do you work with case managers directly?
GET STARTED
Request a demo
Tell us about your plan and we’ll walk you through how Thrive works.